Wednesday, July 31, 2013

Smart's Fair Usage Policy: It's All About the Money

Smart Bro Fair Usage Policy

I just want to express my personal opinions regarding this "Fair Usage Policy". After reading Smart's official article about their stupid fair use policy, I can't help myself from doing this post. Here's why:

If you're a regular reader of my blog, you may already know how bad my "Smart Bro Experience" was. I couldn't even remember the last time I was able to enjoy their service. Every time I tried to request for a technician to check our internet problems personally, they always say that there's nothing they can do because the reason behind the crap was CONGESTION IN OUR AREA.

Now, is this "congestion" our fault? Hell no! It's their job to control the number of subscribers within an area. All their records are encoded, so a few clicks on their keyboards should show them the accurate number of subscribers in an area whenever someone's trying to apply for a new plan.

Or are they that dumb to accept and accommodate excessive subscriptions despite the fact that "congestion" is their main problem? I don't think so.

It's all about the money, of course. To conceal this, they came up with a more stupid idea - they released this "Smart's Fair Usage Policy" which lowers the internet speed to manage overall internet usage. What's worse is the fact that even their remaining loyal subscribers who signed up for "up 2 Mbps unlimited plan" are affected.

Are you one of Smart Bro's Fair Usage Policy victims? Share your experience here!

Wednesday, July 24, 2013

[Guest Post] Smart Bro - More Concerned on Their Collection Than Their Customer's Satisfaction

This is a guest post from Yam which was submitted last June 24, 2013.

Wednesday, July 17, 2013

[Guest Post] "Smart" Bro

This is a guest post from "Mr. Loyal Subscriber for 8 Years" which was submitted last May 13, 2013.

Thursday, June 27, 2013

Globe 1,299 Plan (Up to 2 Mbps) Speedtest

Globe Broadband Speedtest

Because of my traumatic experiences with Smart Bro, I decided to try its main competitor - Globe Telecoms. I availed their 1,299 Plan (Unlimited bandwidth, Up to 2 Mbps, With Landline - Free Calls to Globe and TM Subscribers). Yes, it's a little more expensive than Smart's 999 plan... but who knows? Just look at my speedtest! Hope it will stay this way forever.

Saturday, May 18, 2013

[Guest Post] Smart Bro Capping

Smart Bro Review
This is a guest post from Lex which was submitted last April 27, 2013.

Saturday, May 11, 2013

[Guest Post] Smart Bro's Fair Usage Policy

Smart Bro Review

This is a guest post from Mr. Gamerboy which was submitted last April 24, 2013.

Saturday, May 4, 2013

[Guest Post] Smart Bro Sucks!

Smart Bro Review

This is a guest post from Apol which was submitted last March 31, 2013.